Shipping Policy

At Univerelectra, we’re committed to getting your kitchen appliances, air-conditioning units, and ceiling lights to you quickly, safely, and at the highest service standards. This policy explains how our shipping process works so you know what to expect from the moment you place your order to the moment it arrives at your door.

🌍 Worldwide Shipping

We proudly ship to customers all over the globe so everyone can enjoy our premium products. Our network of trusted logistics partners allows us to reach you wherever you are.

Estimated delivery times:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

Please note: These time frames are estimates. Delivery times may vary due to customs inspections, local carrier schedules, weather conditions, or high seasonal demand.

📝 Order Processing

  • Orders are typically processed and dispatched within 1–3 business days after payment confirmation.

  • During peak seasons or special promotions, processing times may take slightly longer.

  • Once your order ships, you’ll receive a shipping confirmation email with your tracking number so you can monitor your package in real time.

🚚 Shipping Methods

  • We select carriers based on speed, reliability, and cost-efficiency for your location.

  • All shipments are carefully packed to protect your items during transit.

  • For larger appliances, we may arrange specialized delivery services to ensure safe handling.

🛡️ Shipping Assurance

Your satisfaction and peace of mind are our priorities:

  • Every order is covered by our shipping assurance, meaning if something goes wrong during transit, we’ll work with the carrier to resolve it quickly.

  • In the rare event of lost or damaged goods, please contact us within 7 days of delivery at univerelectra@gmail.com with your order details and photos if applicable.

📍 Address Accuracy

To prevent delays or misdelivery, please double-check your shipping address at checkout. Incorrect or incomplete addresses may lead to additional charges or longer delivery times.

❓ Questions or Special Requests

If you have any questions about shipping, need to make special arrangements, or want an update on your order, our friendly support team is here to help at univerelectra@gmail.com.